If you have a question or a concern about your order or another store inquiry, we encourage you to open up a Customer Support ticket. Through this feature, we are able to keep better records of interactions with customers and are therefore able to provide better customer service.


You may also submit questions, concerns, or other inquiries concerning merchandise via email at order@metallica.com or order@metclub.com or by fax at +1 415-458-1752.


THE METALLICA STORE
369-B THIRD STREET
PMB # 194
SAN RAFAEL, CA 94901-3573
USA