If you have a question or a concern about your order or another store inquiry, we encourage you to open up a Customer Support ticket. Through this feature, we are able to keep better records of interactions with customers and are therefore able to provide better customer service.
You may also submit questions, concerns, or other inquiries concerning merchandise via the above ticket link.
THE METALLICA STORE
369-B Third St #194
San Rafael, CA 94901-3581
FAX: +1 415-458-1752