The Metallica Store ships most international orders via Federal Express International Mail Service (FIMS) to countries outside of the United States. What is FIMS you ask? This means your package is taken to a FedEx sorting facility in the United States, appropriate postage applied, flown to your country, and then handed off to your local postal system for final delivery to your door, so transit times vary greatly based on your country's postal policies and delivery times. Unfortunately FIMS does not provide tracking information.
The Metallica Store also ships internationally through USPS Express, Priority Mail International, and FedEx International Economy Mail. While more costly, these options do provide tracking information and a shorter delivery period.
For orders outside of the USA, delivery time may vary depending on your delivery area. Please allow 4-6 weeks for delivery, although most orders arrive sooner. If your order has not arrived after 4-6 weeks, please check with your local post office to see if any packages are being held for you there. An email will be sent to notify you when your order has shipped including any tracking information available.
To our friends in Russia, please note that we cannot ship orders worth over $300 U.S. (including shipping), any jewelry, or more than three shirts at a time to your country due to customs restrictions. Please follow these guidelines when ordering or we must cancel your order.