Customs charges and taxes are determined by your country's government and the amount you are asked to pay is at their discretion. Please note that The Metallica Store is NOT responsible for duties or taxes incurred on packages shipped internationally. As a business, we are required to follow certain laws and regulations, such as the requirement to include an invoice with each package we ship internationally. We cannot and will not falsely represent the contents or value of a package, such as marking it as a gift to avoid customs charges and in most territories, shipping fees are considered part of the value. Refusal to pay duties and taxes will result in loss of membership and purchasing privileges.