Store FAQ

What Happens If I Miss A Sale?
At any time, the Metallica Store may feature items at a reduced price. If you ordered that item previously or after the time the item was featured on sale, ...
Thu, 11 Feb, 2016 at 4:09 PM
Can I Cancel My Order Once It Has Been Placed?
Once an order has been placed, it is not possible to cancel online. All orders are immediately processed for shipping once we receive them. The Metallica St...
Thu, 11 Feb, 2016 at 4:10 PM
What Is The Return/Exchange Policy?
We will accept any unwashed/unworn/undamaged merchandise items for return or exchange within 30 days of purchase (within 60 days of purchase for shipments o...
Thu, 11 Feb, 2016 at 4:11 PM
Additional Information
Items purchased at the Metallica Store are not intended for resale. We reserve the right to limit the quantities of merchandise items purchased at any time....
Thu, 11 Feb, 2016 at 4:11 PM