Digital Download FAQ

Why is there a price difference between MP3, FLAC/ALAC and FLAC-HD/ALAC-HD downloads?
Lossless audio files, especially high-resolution files, are significantly larger than standard MP3 files. The extra costs cover the additional bandwidth ne...
Thu, 24 Mar, 2016 at 3:34 PM
What software do I need to play back my files on a computer?
An MP3 is a universal file format playable in all audio players including iTunes, Windows Media Player and more. FLAC is compatible with Windows Med...
Thu, 24 Mar, 2016 at 3:35 PM
Do I need any special equipment to play high-resolution audio files?
No. We suggest a media player such as iTunes (ALAC-only), MediaMonkey, Songbird (FLAC-only) or JRiver Media Center. If you really want to take it next lev...
Thu, 24 Mar, 2016 at 3:36 PM
Why are some releases available as high-resolution downloads and not others?
In the case of older albums, there are occasions when we are provided with source files that are 16-bit/44.1 KHz and, in those cases, we are unable to offer...
Wed, 30 Mar, 2016 at 10:03 PM
Why do some high-resolution downloads have a higher sample rate?
Some source files were only recorded or mastered to specific sample rates and the audio source is 24-bit/96 KHz, others may be 24-bit/44.1 KHz. We offer t...
Wed, 30 Mar, 2016 at 10:03 PM
I Received a Download Code in a Copy of Kill 'Em All & Ride the Lightning - Where Do I Use It?
MP3 download codes are included with all the vinyl content in the Deluxe Editions of Kill 'Em All & Ride the Lightning.  Those downloads are not fu...
Wed, 13 Apr, 2016 at 12:51 PM