Digital Download FAQ
All these file types are lossless file formats. These files are compressed in a way that reduces the size of the file but does not cause a decrease in audi...
Wed, 30 Mar, 2016 at 10:02 PM
Lossless audio files, especially high-resolution files, are significantly larger than standard MP3 files. The extra costs cover the additional bandwidth ne...
Thu, 24 Mar, 2016 at 3:34 PM
An MP3 is a universal file format playable in all audio players including iTunes, Windows Media Player and more.
FLAC is compatible with Windows Med...
Thu, 24 Mar, 2016 at 3:35 PM
No. We suggest a media player such as iTunes (ALAC-only), MediaMonkey, Songbird (FLAC-only) or JRiver Media Center. If you really want to take it next lev...
Thu, 24 Mar, 2016 at 3:36 PM
In the case of older albums, there are occasions when we are provided with source files that are 16-bit/44.1 KHz and, in those cases, we are unable to offer...
Wed, 30 Mar, 2016 at 10:03 PM
Some source files were only recorded or mastered to specific sample rates and the audio source is 24-bit/96 KHz, others may be 24-bit/44.1 KHz. We offer t...
Wed, 30 Mar, 2016 at 10:03 PM
If you are downloading FLAC or ALAC files, you’ll be given the option to download the show via the Nugster Download Manager or individually. While the Nugs...
Thu, 24 Mar, 2016 at 3:40 PM
Once you begin downloading your Live Metallica show you will have 48-hours until your download link expires.
Thu, 24 Mar, 2016 at 3:41 PM
If you experienced technical difficulties during the download of your live recording and your download link has expired, please open up a Customer Support t...
Mon, 4 Apr, 2016 at 8:34 AM
Please backup your files. We cannot stress this enough. The Met Store cannot be responsible for lost files.
Thu, 24 Mar, 2016 at 3:42 PM