Vinyl Club FAQ

Vinyl Club FAQ

What is the Metallica Vinyl Club and how can I become a member?
The Metallica Vinyl Club is a subscription service that includes four 7” vinyl records, produced and shipped over the course of roughly a year-long term. Th...
Wed, 4 Mar, 2020 at 8:55 AM
How do I change my shipping or payment information for my Vinyl Club subscription?
If you have opted to receive four shipments per subscription year, you can change your shipping and billing information using the following steps: -Log ...
Wed, 4 Mar, 2020 at 8:55 AM
One or more components of my delivery arrived damaged or did not arrive with the rest of the shipment. What do I do?
Please open a support ticket with our customer service department within fourteen days of delivery and we will be happy to address the damaged or missing it...
Wed, 4 Mar, 2020 at 8:55 AM
Can I return a Vinyl Club shipment for a refund?
Vinyl Club shipments are not eligible for refunds.
Wed, 4 Mar, 2020 at 8:56 AM
How long will it take to receive my shipment?
We will announce release and shipment dates throughout the subscription year. You will receive notifications with tracking information when your shipment le...
Wed, 4 Mar, 2020 at 8:56 AM
When can I sign up for the Vinyl Club?
Open enrollment for the 2020 Vinyl Club subscription year has come to a close. We will begin accepting orders for new subscriptions during the 2021 open enr...
Wed, 1 Apr, 2020 at 9:21 AM
Can I cancel my subscription?
Vinyl Club Subscriptions cannot be cancelled mid-subscription year, but you can choose not to renew after a subscription year has come to an end. If you hav...
Wed, 4 Mar, 2020 at 8:56 AM
Is there any Vinyl Club Exclusive Merchandise to go along with the records?
All Vinyl Club Members will have the opportunity to purchase future exclusive Metallica Vinyl Club merch. Members will be the only ones eligible to purchase...
Wed, 4 Mar, 2020 at 8:56 AM